Cleveland 311 service requests
OH· Population 372,624 (2020)
Current release
Data through March 2026
Data from March 2024 through March 2026 · 127.0K records
Monthly average
5.1K
requests per month
Total requests
127.0K
March 2024–March 2026
Latest month
8.1K
requests in March 2026
Median resolution
3.6d
half of requests close faster
Monthly request volume
Total 311 requests filed per month. Months with no reported data are shaded red.
Category mix over time
Monthly volume grouped by service category.
Temporal patterns
- Daily average
- 170 per day
- March 2026
- 8.1K requests
- Peak filing time
- Monday, 3pm
- Weekend share
- 5.8% of filings
- After-hours share
- 49.9% of filings
- Most common type
- Trash & Recycling
Requests by category
Select a category for its monthly trend.
| Category | Requests | Share |
|---|---|---|
| Other | 127.0K | 100.0% |
Source & provenance
Counts on this page are derived from Cleveland’s open 311 data feed. Coverage: March 2024 through March 2026.
How to access the raw data: Published as a single ArcGIS FeatureServer, "Data_311", on services3.arcgis.com/dty2kHktVXHrqO8i. Data starts February 2024.
Source dataset: services3.arcgis.com