Chicago building & housing maintenance 311 requests
How many 311 requests in the building & housing maintenance category residents of Chicago have filed since January 2021.
Current release
Data through March 2026
Data from January 2021 through March 2026
Total Requests
112.0K
in the building & housing maintenance category
Latest Month
1.8K
March 2026
Share of total
1.2%
of all Chicago 311 requests
Median Resolution
46.9d
half of requests close faster
Monthly building & housing maintenance requests
How many building & housing maintenance 311 requests Chicago residents file each month.
How this category is extracted
What counts as building & housing maintenance: Complaints about the physical condition of buildings and housing — blight, code violations, failing plumbing and heat, unsanitary conditions, and property maintenance concerns on both residential and commercial properties.
In Chicago’s raw 311 feed, the following 1 service_type roll into building & housing maintenance:
- Building Violation
To reproduce these counts against the raw feed
SELECT count(*)
FROM <chicago_311_raw>
WHERE service_type IN (
'Building Violation'
)Analyst tip: This is where NYC's HPD-style housing complaints live: 'HEAT/HOT WATER', 'PLUMBING', 'PAINT/PLASTER', 'DOOR/WINDOW', 'UNSANITARY CONDITION'. Chicago uses the single catch-all 'Building Violation'. Baton Rouge uses 'BLIGHTED PROPERTIES' and 'BUILDING CODE/ZONING VIOLATIONS'. Expect this category to be large in cities with aggressive code enforcement.
See how building & housing maintenance is defined for every tracked city →
Source & provenance
Counts on this page are derived from Chicago’s official open 311 data feed, covering January 2021 through March 2026. Category assignment uses a hand-curated mapping from the city’s raw service types to a normalized cross-city category. View the underlying dataset at data.cityofchicago.org.