Calgary potholes & roads 311 requests

How many 311 requests in the potholes & roads category residents of Calgary have filed since January 2021.

Current release

Data through March 2026

Data from January 2021 through March 2026

Open data

Total Requests

100.8K

in the potholes & roads category

Latest Month

2.1K

March 2026

Share of total

4.8%

of all Calgary 311 requests

Median Resolution

3.0d

half of requests close faster

Monthly potholes & roads requests

How many potholes & roads 311 requests Calgary residents file each month.

How this category is extracted

What counts as potholes & roads: Potholes, failing pavement, road resurfacing requests, traffic-control issues, and (in winter cities) snow and ice control for roadways.

In Calgary’s raw 311 feed, the following 4 service_type values roll into potholes & roads:

  • Roads - Backlane Maintenance
  • Roads - Pothole Maintenance
  • Roads - Roadway Maintenance
  • Roads - Snow and Ice Control

To reproduce these counts against the raw feed

SELECT count(*)
FROM <calgary_311_raw>
WHERE service_type IN (
  'Roads - Backlane Maintenance',
  'Roads - Pothole Maintenance',
  'Roads - Roadway Maintenance',
  'Roads - Snow and Ice Control'
)

Analyst tip: Austin prefixes with 'TPW -' for Transportation and Public Works ('TPW - Pothole Repair', 'TPW - Pavement Failure'). Calgary uses 'Roads -' as its prefix and includes 'Roads - Snow and Ice Control' here — if you're analyzing a Canadian city, expect winter months to dominate this category. Chicago splits 'Alley Pothole Complaint' from 'Pothole in Street Complaint'. NYC uses the single catch-all 'Street Condition'.

See how potholes & roads is defined for every tracked city →

Source & provenance

Counts on this page are derived from Calgary’s official open 311 data feed, covering January 2021 through March 2026. Category assignment uses a hand-curated mapping from the city’s raw service types to a normalized cross-city category. View the underlying dataset at data.calgary.ca.

← Back to all Calgary 311 statistics